Sydney-based managed services provider Somerville has unveiled its newly refreshed branding to headline its new corporate…
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Aussie-born telco BAI Communications wins 20-year contract to upgrade London Tube connectivity
Australian headquartered communications infrastructure provider BAI Communications has won a huge international deal with a 20-year…
US House floats antitrust bills aimed at Big Tech
The US House Judiciary Committee on Wednesday began work on a package of six antitrust bills,…
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How to create a survey in Excel, Word, Google, Facebook, & SurveyMonkey
If you want to learn how to build a survey, the most important thing to know…
18 KCS resources to bookmark ASAP
When I worked in HubSpot Support, the real superstars weren’t just the reps who could crush…
How to perfect the search function of your knowledge base
Your company’s knowledge base is the informational lifeblood of customer self-service and internal efficiency. You could…
HubSpot Service Hub pricing guide — plans that help service teams thrive
Service Hub is HubSpot’s customer service software for managing reactive support and driving proactive customer retention.…
Internal knowledge base: What it is and how to implement it
This might be a strange personality quirk, but I love systems and processes — especially when…