According to HubSpot, 90% of customers rate an immediate response as “important” or “very important” when…
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SLA tracking: What it is and how to do it right
According to HubSpot, 90% of customers rate an immediate response as “important” or “very important” when…
SLA tracking: What it is and how to do it right
According to HubSpot, 90% of customers rate an immediate response as “important” or “very important” when…
Google Maps adds agentic features, including food ordering and hotel bookings | TechCrunch
Google announced on Thursday that Google Maps’ “Ask Maps” feature is gaining a slew of new…
Omilia raises $67M to scale its customer support platform
The customer support industry has seen a massive influx of startups like Sierra, Decagon and Parloa…
Trumps DOJ gains oversight of OpenAIs green-card employee sponsorships | TechCrunch
The Justice Department’s Civil Rights Division announced on Wednesday that OpenAI, and its once-subsidiary Statsig, signed…
Moove raises $250M to become the backbone of the robotaxi industry
Moove’s evolution from a vehicle financing startup to ride-hailing and deliveries in Africa to one that…
SpaceX's spending surge, the S&P 500's new record, Chipotle's salmonella scare and more in Morning Squawk
This is CNBC’s Morning Squawk newsletter.Subscribe hereto receive future editions in your inbox. Happy Wednesday. My…
Saudi wealth fund and Jared Kushner's Affinity finalize $55 billion EA Sports deal
A sign is posted in front of Electric Arts headquarters on September 29, 2025 in Redwood…
Anthropic's Mythos created fake identities to fool humans in new cyber incident
Anthropic’s Mythos model created fake online identities as it looked to pressure humans into approving malicious…