Every customer support interaction generates valuable data. But data alone doesn’t improve the customer experience. The…
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Customer support analytics: Metrics that actually matter
Every customer support interaction generates valuable data. But data alone doesn’t improve the customer experience. The…
Goodfire says its new inside-out monitors catch rogue AI agents at a fraction of the cost
The standard way to keep an AI agent in line is to have a second AI…
Goodfire says its new inside-out monitors catch rogue AI agents at a fraction of the cost
The standard way to keep an AI agent in line is to have a second AI…
Everything We Expect From Apples Surprise Smart Home Event Next Week
We finally have confirmation of Apple’s massive smart home eventwhich is happening on Tuesday. So many…
This Mind-Reading AI Is a Wiz at Figuring Out What You See
Israeli scientists have devised an AI model that can reconstruct and even predict what people are…
New Xbox Division XP Will Adapt More Video Games for Movies and TV
The Xbox reset continues. Despite a rough year of revenue losses, layoffs and major restructuring, the…
Nvidia, Oracle, CoreWeave and other AI stocks sink on OpenAI revenue report
Sam Altman, CEO of OpenAI, the developer of ChatGPT, is speaking at the AI company’s developer…