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Google says hackers are calling financial firm employees to hack and extort victims
Even in the age of AI-powered autonomous cyberattacksthe crude, tried and tested hacking techniques of tricking…
SLA tracking: What it is and how to do it right
According to HubSpot, 90% of customers rate an immediate response as “important” or “very important” when…
SLA tracking: What it is and how to do it right
According to HubSpot, 90% of customers rate an immediate response as “important” or “very important” when…
SLA tracking: What it is and how to do it right
According to HubSpot, 90% of customers rate an immediate response as “important” or “very important” when…
Google is expanding its AI empire — and losing the people who built it
Demis Hassabis Jeff Chiu | AP Depending on where you sit, Google either has the most…
Google Maps adds agentic features, including food ordering and hotel bookings | TechCrunch
Google announced on Thursday that Google Maps’ “Ask Maps” feature is gaining a slew of new…
Omilia raises $67M to scale its customer support platform
The customer support industry has seen a massive influx of startups like Sierra, Decagon and Parloa…
Travis Kalanicks robotics startup Atoms taps former Uber finance chief as CFO | TechCrunch
Another former Uber executive is joining Travis Kalanick’s robotics and industrial AI startup Atoms, just a…
Trumps DOJ gains oversight of OpenAIs green-card employee sponsorships | TechCrunch
The Justice Department’s Civil Rights Division announced on Wednesday that OpenAI, and its once-subsidiary Statsig, signed…