Top 5 benefits of customer success in the era of AI

The era of “growth at all costs” has ended. Now, it’s all about efficient, durable revenue…

Foreign investors have dumped billions of dollars of Korean stocks this year. Here's why.

A currency dealer monitors exchange rates in a trading room at KEB Hana Bank in Seoul…

Amazon will show AI product images when you search for some reason | TechCrunch

In what may be one of the more questionable uses of AI to date, Amazon announced…

Instagram is alerting users who were targeted by hackers during AI chatbot attacks | TechCrunch

The widespread hacking campaign that relied on simply asking Meta AI’s chatbot to take over a…

Still facing copyright lawsuits, AI music generator Suno raises another $400M | TechCrunch

Suno, the AI music-generation company, announced on Wednesday that it has raised a $400 million Series…

Customer retention tactics for small businesses: 6 tips to keep customers coming back

Customer retention tactics for small businesses are low-cost strategies designed to keep existing customers engaged and…

AI for customer success management: 5 tools and 5 strategies to try

Customer success has entered a new phase. According to HubSpot’s State of Service report86% of customer…

What is a customer portal? Best tools for growing businesses

A customer portal is a secure website where customers can log in to view and manage…

Alphabets record-breaking $85B raise for Googles AI business is a helluva good signal | TechCrunch

If Alphabet’s record-breaking $85 billion stock sale signals investor appetite for AI-related offerings — and it…

Meta mercifully spun out VR fitness game Supernatural instead of just killing it | TechCrunch

Meta’s attempt to pioneer a metaverse and make VR cool totally floppedexcept for one shining diamond…