With Dell Technologies coming off a record-breaking financial year, Texas native and CEO Michael Dell is…
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Intel Restructuring: Navin Shenoy Out; New Software, GPU Units
Navin Shenoy, Intel’s top data center executive, is leaving the semiconductor giant as part of a…
10 HPE GreenLake Game Changers From HPE Discover 2021
HPE GreenLake – Nothing ‘Comparable’ With Hewlett Packard Enterprise picking up the pace of on-premises cloud…
ConnectWise’s New Cyber Research Unit Aims To Help MSPs Stay On Top Of Threats
ConnectWise Tuesday opened its ConnectWise IT Nation Secure conference with the introduction of its Cyber Research…
Somerville unveils new branding, corporate structure
Sydney-based managed services provider Somerville has unveiled its newly refreshed branding to headline its new corporate…
Aussie-born telco BAI Communications wins 20-year contract to upgrade London Tube connectivity
Australian headquartered communications infrastructure provider BAI Communications has won a huge international deal with a 20-year…
US House floats antitrust bills aimed at Big Tech
The US House Judiciary Committee on Wednesday began work on a package of six antitrust bills,…
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Customer service philosophy: Creating one that your team believes in (+ Examples)
Every company wants to deliver an efficient, positive support experience with every customer interaction. However, many…
Web-based customer service software that grows with your business
Seven in ten customers have walked away from a brand due to a poor customer service…