Support tickets everywhere? Here's how D2C brands with 10,000+ tickets can unify them from email, chat, and social

Every year, customers ask more from support teams. They want quicker replies, seamless handoffs, and answers…

Trump calls for the firing of Lisa Monaco, Microsoft president of global affairs

U.S. Deputy Attorney General Lisa O. Monaco speaks as Attorney General Merrick Garland looks on after…

A look at OpenAI's tangled web of dealmaking

OpenAI CEO Sam Altman speaks to media following a Q&A at the OpenAI data center in…

5 takeaways from CNBC’s investigation into 'nudify' apps and sites

Jessica Guistolise, Megan Hurley and Molly Kelley talk with CNBC in Minneapolis, Minnesota, on July 11,…

How Google shifted from a bastion of accurate information to a steward of free expression

Google CEO Sundar Pichai waves as he arrives to attend the Artificial Intelligence (AI) Action Summit…

How a 'nudify' site turned a group of friends into key figures in a fight against AI-generated porn

In June of last year, Jessica Guistolise received a text message that would change her life.…

EA going private in $55 billion deal that will pay shareholders $210 a share

Electronic Arts said Monday that it has agreed to be acquired by the Public Investment Fund…

How to request a testimonial from a client [+ email templates]

Customer testimonials are essential for establishing trust and attracting new clients.

How to request a testimonial from a client [+ email templates]

Customer testimonials are essential for establishing trust and attracting new clients.

How to calculate churn rate in 5 easy steps [definition + formula]

As a bass player in a touring bandI’ve felt the high of playing to a sold-out…