With roughly 15 million active content creators on YouTube, it feels like almost everyone has a YouTube channel…
Category: resources
How to Prepare for A Job in Digital Marketing and E-commerce [Google Certification]
The line between marketing and digital marketing has blurred. Offline marketing was once considered “traditional” compared…
How to Gain Your First (or Next) 1,000 Instagram Followers – 26 Tips
It’s no secret that business opportunities are continuing to grow on Instagram. Approximately 90% of Instagram’s…
Facebook Business Manager: How to Use Meta Business Suite in 2022
You’ve likely heard of Meta Business Manager, formerly known as Facebook Business Manager. Meta describes this as their…
The Best Podcasts of 2022: What You Should Be Listening to Now
32% of Americans participate in the same activity on a monthly basis. Any guesses what it could…
HubSpot Service Hub pricing guide — plans that help service teams thrive
Service Hub is HubSpot’s customer service software for managing reactive support and driving proactive customer retention.…
How to perfect the search function of your knowledge base
Your company’s knowledge base is the informational lifeblood of customer self-service and internal efficiency. You could…
18 KCS resources to bookmark ASAP
When I worked in HubSpot Support, the real superstars weren’t just the reps who could crush…
How to create a survey in Excel, Word, Google, Facebook, & SurveyMonkey
If you want to learn how to build a survey, the most important thing to know…
Internal knowledge base: What it is and how to implement it
This might be a strange personality quirk, but I love systems and processes — especially when…