How automated renewal workflows help exceed customer retention targets

Churn isn’t always about unhappy customers. Sometimes, customers leave due to changing priorities, missed touchpoints, or…

British AI firm Nscale raises $1.1 billion in Nvidia-backed funding round

A Nvidia RTX PRO 6000 Blackwell Server Edition on display during VivaTech 2025 tech conference in…

HubSpot Service Hub pricing guide — plans that help service teams thrive

HubSpot Service Hub empowers support teams with the tools they need to resolve issues faster and…

European Commission launches antitrust probe into software giant SAP

Thomas Lohnes | Getty Images The European Commission launched an antitrust probe into German software behemoth…

The SEO-friendly knowledge base — Why making your help pages searchable matters

An SEO knowledge base does everything a typical knowledge base does and more. It supports customers,…

The SEO-friendly knowledge base — Why making your help pages searchable matters

An SEO knowledge base does everything a typical knowledge base does and more. It supports customers,…

CoreWeave inks $6.5 billion deal with OpenAI

Michael Intrator, co-founder and chief executive officer of CoreWeave Inc., during an interview on the floor…

Oracle, Silver Lake and MGX will be main investors in TikTok U.S., sources say

OracleSilver Lake and Abu Dhabi’s MGX will be main investors in TikTok’s U.S. business, sources told…

I tested FAQ software — here are my favorites

I’ve learned firsthand how essential effective FAQ software is for smooth business operations. I was working…

I tested FAQ software — here are my favorites

I’ve learned firsthand how essential effective FAQ software is for smooth business operations. I was working…