AWS Key To Customer Optimization: Amazon CEO Andy Jassy

Amazon Web Services continues to show growing strength, but businesses are only starting to see the potential optimizations they can expect as AWS continues to grow and innovate, according to Amazon President and CEO Andy Jassy.

Jassy, in his prepared remarks Thursday during Amazon’s fiscal first quarter 2023 financial analyst call, said AWS is seeing enterprises continuing to be cautious in their spending in this uncertain time.

“Customers are looking for ways to save money however they can right now,” Jassy said. “They tell us that most of it is cost optimizing versus cost cutting, which is an interesting distinction because they say they’re cost optimizing to reallocate those resources on new customer experiences. One of the great attributes of the cloud is that you can scale seamlessly up or down if demand dictates, which is not the case with on-premises infrastructure.”

[Related: Amazon CEO Andy Jassy On AWS: ‘A Lot Of Growth In Front Of Us’]

AWS and the cloud are proving to be key ways to help customers spend less during this challenging time, Jassy said.ADVERTISEMENT

“The new customer pipeline looks strong,” he said. “The set of ongoing migrations of workloads to AWS is strong. The product innovation and delivery is rapid and compelling. And people sometimes forget that 90-plus percent of global IT spend is still on premises. If you believe that equation is going to flip, which we do, it’s going to move to the cloud, and having the cloud infrastructure offering the broadest functionality by a fair bit, the best security, and operational performance, and the largest partner ecosystem bodes well for us moving forward.”

Even so, Amazon is far from done inventing at AWS, Jassy said.

“Our recent announcement on large language models and generative AI, and the chips and managed services associated with them, is another recent example,” he said. “And in my opinion, few folks appreciate how much new cloud business will happen over the next several years from the pending deluge of machine learning that’s coming.”

Brian Olsavsky, Amazon’s senior vice president and chief financial officer, said during his prepared remarks that AWS revenue in the fiscal first quarter of 2023 increased 16 percent year over year, representing an annualized sales run rate of more than $85 billion.

“Given the ongoing economic uncertainty, customers of all sizes in all industries continue to look for cost savings across their businesses, similar to what you’ve seen us doing at Amazon,” Olsavsky said. “As expected, customers continue to evaluate ways to optimize their cloud spending in response to these tough economic conditions in the first quarter.”

AWS is seeing these optimizations continue into the second quarter with April revenue growth rates about 500 basis points lower than what the company saw in the first fiscal quarter, Olsavsky said.

“As a reminder, we’re not trying to optimize for any one quarter or year,” he said. “We’re working to build customer relationships and a business that will outlast all of us. Therefore, AWS sales and support teams continue to spend much of their time helping customers optimize their AWS spend so that they can better weather this uncertain economy. This customer orientation is built into our DNA and how we think about our customer relationships in business over the long term.”

For its fiscal first quarter 2023, which ended March 31, Amazon reported total revenue of $127.4 billion, up about 9 percent over the $116.4 billion the company reported for its first fiscal quarter 2022.

This included North American Amazon sales of $76.9 billion, up 11 percent over last year; international Amazon sales of $29.1 billion, up 9 percent; and AWS sales of $21.4 billion, up 16 percent.

While product sales growth remained relatively flat, growing a mere 0.01 percent to $57.0 billion, service sales bounded by over 17 percent to reach $70.4 billion for the quarter.

The fiscal first quarter revenue beat analyst expectations by $2.85 billion, according to Seeking Alpha.

For the quarter, Amazon reported GAAP net income for the quarter of $3.2 billion or 31 cents per share compared last year’s net loss of $3.8 billion or 38 cents per share.

This beat analyst expectations by 11 cents per share, according to Seeking Alpha.LEARN MORE: Cloud Infrastructure  | Cloud Platforms 

 Learn About Joseph F. Kovar


Joseph F. Kovar is a senior editor and reporter for the storage and the non-tech-focused channel beats for CRN. He keeps readers abreast of the latest issues related to such areas as data life-cycle, business continuity and disaster recovery, and data centers, along with related services and software, while highlighting some of the key trends that impact the IT channel overall. He can be reached at [email protected].


Google Vs. Amazon Vs. Microsoft: Q1 Cloud Earnings Face-OffGartner: Top 5 Cloud SaaS, IaaS And Services In $600B MarketMicrosoft Q3 Earnings Report: Generative AI Brings In New CustomersGartner: 7 Ways Midsize Enterprises Can Future-Proof Their BusinessGoogle CEO Pichai’s $226M Pay Package Boosted By Stock Awards TO TOPADVERTISEMENT


  1. Google Vs. Amazon Vs. Microsoft: Q1 Cloud Earnings Face-Off | CRN
  2. Tech Company Layoffs In 2023: The Cuts Continue In Second Quarter | CRN
  3. Bain Capital Eliminated As ConnectWise Moves To Next Phase Of Buyout Process: Sources | CRN
  4. Terry Richardson On Why He Left AMD, GreenPages’ Technology Chops, And The AI Opportunity | CRN
  5. 10 Cool New Cybersecurity Tools Announced At RSAC 2023 | CRN

Leave a Reply

Your email address will not be published. Required fields are marked *