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Service desk analytics: What to measure and why it matters

Service desk analytics is how support and IT leaders turn raw support data into decisions that…

Service desk analytics: What to measure and why it matters

Service desk analytics is how support and IT leaders turn raw support data into decisions that…

Service desk analytics: What to measure and why it matters

Service desk analytics is how support and IT leaders turn raw support data into decisions that…

The U.S. banned Nvidia's best chips from going to China. Now it's trying to close a crucial loophole

Nvidia’s effective monopoly over the most powerful chips has made U.S. export controls a key tool…

Amazon to expand drone service to nearly 500 cities after targeting 1 million deliveries this year

Amazon said Wednesday it plans to offer drone deliveries in nearly 500 U.S. cities and towns…

California AG Bonta says case against Meta is about 'restitution and distortion,' not damages

Meta Platforms CEO Mark Zuckerberg departs the office of U.S. Majority Leader John Thune (R-SD) following…

New Google Ad Shows a Mysterious Wearable. Is It the Next Fitbit? – CNET

Earlier this month, Google announced multiple new devices at its Made by Google eventincluding Pixel 11…

Polaroid Put Pikachu on a $100 Camera Because Nostalgia Works – CNET

I haven’t played Pokemon since I was a kid. I remember it being fun, playing on…

Are People Really Expecting Apples First Foldable iPhone Next Month? CNET Readers Chime In – CNET

Apple’s first foldable iPhone could be revealed in a few weeks to join the competition among…

Fairphones Repairable Smartphones Debut in the US With the 6 Plus – CNET

A smartphone that’s modular, easy to repair and more sustainable than competitors? That’s how the Dutch…