Building software products has never been easier, so why are so many well-funded startupsfailing to takeoff no matter how good their product is? In this season finale episode of Build Mode, our guest has an answer: Startups have focused too much on product development and not enough on distribution excellence. Paul Irving is partner and COO at GTMfund, whichoperatesunder the thesis that distribution is the final moat in the AI era.
The traditional go-to-market playbook lays out a one-size-fits-all approach to hiring and scaling that may have worked in the days of traditional enterprise SaaS butwon’tcut it in the crowded, AI-driven startup era of 2025. Innovation cycles are moving faster than ever, and what used to take several years can now be achieved in just a few months.SoIrving and the GTMfund teamadvise their portfolio companies todifferentiate in their distribution rather than their product.
“The aperture for how you build your go-to-market or revenue engine and the decisions you make to get there have never had more unique and specific pathways depending on your company,” Irving said.
In this episode, Irving dove into several specific examples of whathe’sseen work for startups. The main takeaways: AI can help small teams hone their data-driven approach and find direct lines to their customer base through creative means; in the early days, founders can’t tackle all distribution channels at once; hiring should be approached thoughtfully without a traditional mindset; and building a team of trusted advisers should be a top priority.
Early-stage investors, at least at GTMfund,aren’tlooking for startups that have spent half their budget on paid ads or hired a full sales team. They want to see founders get creative with how they reach their unique customers. Irving laid out an example of one startup that became an active participant in several relevant Facebook groups. “If you think about it in the framework of, okay, it’s a thousand people, but 700 of them are my actual ICP and buyer because of the specific groups that either we started as a company or the ones that we’ve become the most active posters in. It can become areally uniquechannel ifyou’relooking to bring on 40, 50, 60 new customersin a given year,” he said.
Irving argues that the aperture for going to market has never been broader, soit’scrucial for founders to carve out a creative approach for reaching their target customer. However, founderscan’tandshouldn’tdo it alone. A refrain throughout this conversation is the importance of a robust network. GTMfund provides their portfolio companies with a vast network of operators, but theywon’tjust hand founders a Rolodex — they create bespoke pairings to ensure that there will be value in the meeting for everyone involved.
“I think what’s wonderful about the venture-backed ecosystem more generally is people’s willingness to help. They know how hard it is to build a company. They know how low the likelihood of success is in the grand scheme of things, but people are always willing. If you come andyou’recurious, you teach them something as part of that as well. People are usually willing toopen updoors,” Irving said.
Isabelle Johannessen is our host. Build Mode is produced and edited by Maggie Nye. Audience Development is led by Morgan Little. And a special thanks to the Foundry and Cheddar video teams.
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